Through back-office management with detailed research, careful correspondence, digital filing, presentations, but also dunning or applicant management, you save time, costs and are flexible to devote yourself to other things. I coordinate administrative tasks in the company in order to improve operational office processes.
Organizational talent, commercial know-how and my law and rhetoric studies at the University of Tübingen, have given me great talent for communication.
As a virtual assistant, I keep all the important things running on time!
In practice the process of office management, often looks like this: I am the first point of contact for customers, manage appointments, structure data and bookkeeping as well as incoming and outgoing invoices. I also provide translations and content writing.
If the (future) customer feels taken seriously and is the focus of every interaction and receives prompt, empathetic help with their request that takes their needs into account, customer support has been a success. I am here to ensure that!
Supervision of various channels: Thanks to my degree in rhetoric studies, I have a particularly strong sense of language, stylistic confidence and very good spelling and grammar skills. All this helps me to produce first-class content, always with an overview so that all inquiries are processed as quickly as possible and ensures effective communication and interaction with users and customers (community management).
I will make your page look professional, expand your network and ensure your personal, business brand quality.
"Reliable, thorough collaboration since 2015(…). Mrs. Henkel is solution-oriented and helps the growth of my company with her excellent work.
With our virtual assistant, everything goes faster and more regularly. As a result, I have all my communication channels under control."
"Helped me manage all my Leads in an excellent, reliable way. Thinks of things I don't have on my screen.Again and again with pleasure."
"Office work, correspondence and Translations are done in no time with Ms. Henkel."