Through back-office management with detailed research, careful correspondence, digital filing, presentations, but also dunning or applicant management, you save time, costs and are flexible to devote yourself to other things. I coordinate administrative tasks in the company in order to improve operational office processes.

Organizational talent, commercial know-how and my law and rhetoric studies at the University of Tübingen, have given me great talent for communication.

As a virtual assistant, I keep all the important things running on time!

Services

OFFICE MANAGEMENT

In practice the process of office management, often looks like this: I am the first point of contact for customers, manage appointments, structure data and bookkeeping as well as incoming and outgoing invoices. I also provide translations and content writing.

CUSTOMER SUPPORT

If the (future) customer feels taken seriously and is the focus of every interaction and receives prompt, empathetic help with their request that takes their needs into account, customer support has been a success. I am here to ensure that!

SOCIAL-MEDIA MANAGEMENT

Supervision of various channels: Thanks to my degree in rhetoric studies, I have a particularly strong sense of language, stylistic confidence and very good spelling and grammar skills. All this helps me to produce first-class content, always with an overview so that all inquiries are processed as quickly as possible and ensures effective communication and interaction with users and customers (community management).

LINKED-IN MANAGEMENT

I will make your page look professional, expand your network and ensure your personal, business brand quality.

Testimonials

Contact me

I charge a lower hourly rate for start-ups. Feel free to contact me directly via the contact form!

isa@about-henkel.de

Isabell-Mercedes Henkel